FAQ

What kinds of products are available in your store?

Joy Jar Wellness offers a curated selection of nature-inspired self-care products, wellness supplements, and luxurious fragrances, all designed to support your vitality, well-being, and daily wellness rituals.

Are your products natural or organic?

Yes, our products feature natural ingredients and advanced formulas, combining innovative wellness solutions with nature-inspired self-care. We also offer niche perfumes, crafted by world-renowned perfumers, designed to delight the senses while supporting your vitality and daily well-being.

Are my payment details secure?

Yes. All transactions are fully encrypted and processed via Stripe, and we do not collect or store any of your payment information, ensuring complete privacy and security.

Do you ship internationally?

Currently, our services focus on the United States, with shipping available to select states. For international shipments, links and options are available on each product page. We are continuously expanding, and updates will be shared on our website.

Can I book a private perfume party?

Yes! Celebrate with scent by hosting a personalized fragrance experience with friends, family, or colleagues. Explore our signature perfume collections through guided scent rituals, layering tips, and interactive discovery moments. All perfumes during the party are offered at 15% off the online store price.

Are your perfumes exclusive and unique?

Yes, as the first store in the USA to offer Aromapolis Olfactive Studio, we present niche perfumes crafted by world-renowned perfumers. Each fragrance offers a truly signature experience, unfolding exquisite notes that evolve gracefully on your skin while enhancing your daily wellness and personal style.

What is your returns policy?

Due to hygiene and safety, all sales are final and cannot be returned. However, if a product arrives damaged during shipment, we are happy to offer an exchange. Please, contact us within 3 business days of receiving your order to arrange a replacement.