At Joy Jar Wellness, we offer wellness products and luxury perfumes directly from the manufacturers to provide a simpler, faster, and hassle-free shopping experience. Many manufacturers, including JIFU USA, Super Patch, and Siberian Wellness, require complex sign-up processes to order products, so our store allows you to purchase through an express checkout without navigating those systems. Orders are placed with the manufacturer after you purchase and shipped directly to you; please allow 7–9 business days for processing, with delivery times varying by carrier and location. All sales are final due to safety and hygiene reasons, and exchanges are only accepted for defective or damaged products, which must be reported within 3 days of delivery with proof. Manufacturer warranties apply where indicated, excluding damage from misuse or unauthorized repair. Brand-specific notes:JIFU USA products are shipped directly to customers, following manufacturer exchange rules for defects; Super Patch products may be shipped via authorized distributors, with returns or exchanges accepted only for unopened or defective items, and all marketing/sales must comply with distributor policies. Siberian Wellness products ship from Germany, and while manufacturer policies involve high shipping costs and potential tariffs or import duties, Joy Jar Wellness covers all shipping and tariffs, making it convenient and straightforward to receive authentic products directly from the manufacturer. To ensure compliance with manufacturer agreements and shipping logistics, Joy Jar Wellness operates exclusively in the U.S., allowing us to provide reliable shipping, support, and a consistent customer experience. By purchasing from Joy Jar Wellness, you acknowledge and accept these ordering, shipping, tariffs, and exchange policies, and understand that our store exists to make ordering from these manufacturers faster, simpler, and worry-free. For questions, contact us